Last updated: October 10, 2026.
Information collected through this website
This website has no contact forms, quote forms, account sign-ups, chat widgets or newsletter sign-ups, so it does not ask you to submit personal information. Like most websites, our web host automatically records standard server log data when pages are requested, such as IP address, browser type, the page requested, the referring page and the date and time. These logs are used to operate, secure and troubleshoot the site.
The website does not currently use advertising cookies. If we add privacy-respecting analytics in the future (for example, counting how many visitors tap the call button), we will update this policy before doing so.
Information you share by phone
When you call (866) 937-3230 you may tell us your name, phone number, the property address and details about the damage. We use this information to try to connect you with an independent restoration contractor and to operate the referral service. To make a referral, we share the details needed for the contractor to contact you and assess the job. Our telephone service may be provided by third-party phone or call-routing companies, which process call information (such as your phone number and call time) on our behalf. Calls may be recorded for quality and service purposes where permitted by law; where required, you will be told at the start of the call.
How independent contractors use your information
Contractors you are connected with are independent businesses with their own privacy practices. Once you speak with a contractor, their handling of your information is governed by their policies, not ours.
Sharing
We do not sell personal information collected through this website. We may share information with service providers who help us operate the phone line and website, with contractors to make a referral you request, and when required by law or to protect rights and safety.
Your choices
You can ask us about the information we hold from your calls, or ask us to delete it, by calling (866) 937-3230. Depending on your state of residence, you may have additional rights under state privacy laws; we will honor applicable requests.
Children
This website is intended for adults and is not directed to children under 13.
Changes
We may update this policy. The date at the top shows when it was last changed.